Policy for Refunds at Artisian clothing
We want you to have the best possible experience with Artisian clothing. The lowdown on our refund policy is as follows:
Eligibility for Refund:
Products that you buy straight from our official website are refundable.
Within 30 days following the delivery date, refunds are available.
Procedure for Refunds:
Get in touch with our customer support team to start the refund procedure.
Offer evidence of purchase, such as an online order confirmation email or a receipt.
Once authorized, we will assist you with the return procedure.
Refund Conditions:
A product qualifies for a refund if:
It’s unworn, unused, and in its original condition.
Complete with original packing, tags, and labels.
It is necessary to return any extra fabric or accessories used during photo shooting.
Time of Refund:
After the returned item is received, refunds will be processed in a timeframe of 7–10 business days.
Unapproved Vendors:
Items obtained from unapproved sellers are not covered by us. Please only purchase from our official website to guarantee authenticity.
Foreign Purchase Orders:
Regretfully, unless the items are defective or wrong, we are unable to provide refunds for orders placed internationally at this time.
Take note:
For the first delivery, the given shipping schedules (10 to 15 working days domestically and 25 to 30 working days abroad) are applicable.
Please contact our customer support staff with any questions or needs.