Policy for Returns and Exchanges of Stitched Clothing:
We at Artisian clothing want your experience with your purchase to be nothing but positive. Our hassle-free sewn clothes policy is as follows:
Eligibility for Exchange:
Within 30 days of the delivery date, any product may be replaced without asking any questions.
Let us know within 7 days of delivery if you would want to exchange something.
Exchange process:
After we receive the item, we will carefully examine it and inform you about the outcome of your refund or exchange.
We have the authority to decline any return or exchange requests that do not adhere to our approval policies.
If the quality check team does not approve the product, it will be sent back to the customer within 5 days of receipt.
If the return is authorized, the refund will be provided as store credits.
If the exchange is approved, you will be guided to the appropriate page where you can choose new products to purchase.
Product viability for Exchange:
A product can be returned or exchanged if:
It’s undamaged, unwashed, and in marketable shape.
Together with proof of purchase, original price labels and tags are still in place.
Evidence of purchase: email confirmation of the online order or receipt.
Conditions preventing exchange:
Request for exchange made over the allotted time (30 days).
Product damage as a result of manipulation or use.
Missing items from the box, including price tags, labels, original packing, and order invoice.
Foreign Purchase Orders:
There is no return/exchange policy for orders placed overseas.
Give us a call at +92 329 400 7307 to file a complaint about inaccurate or damaged merchandise.
CUSTOMIZED CLOTHING RETURN AND EXCHANGE POLICY
Return and Exchange Conditions:
No return or exchange is allowed for international orders.
For nationwide orders, alterations will be accepted within 30 days of delivery.
The company bears no responsibility for alterations requested after these 30 days.
Client Responsibility:
Clients are responsible for any courier charges associated with alterations made after delivery.
Note:
The company does not accept returns or exchanges for international orders.
Alterations for nationwide orders are only accepted within the first 30 days after delivery.
Clients are responsible for courier charges related to alterations made after delivery.
The company disclaims responsibility for alterations requested beyond the 30 days for nationwide orders.
Please review and adhere to these policies when considering alterations, returns, or exchanges for your customized clothing orders. If you have any questions, feel free to reach out to our customer service team for assistance.